You’re protected by our 30 day, no-questions-asked refund guarantee
We’re so convinced you’ll absolutely love our easy-to-use software solutions, that we’re willing to offer a 30 day, risk free money-back guarantee on all of our solutions. If, at any time during the first 30 days of using any BeyondMobile solution, you are not completely satisfied, you will be entitled to a complete refund, less any out-of-pocket fees for services such as your domain registrations or printed items which are retained by you.
Our software is web based and are Software-as-a-Service (SaaS) applications. There is a recurring monthly subscription fee to use our software. We do NOT refund unused portions of subscriptions after the 30 day guarantee is over. If at any time within 30 days of subscribing to any of our software solutions you are unhappy, then simply let us know and one of our customer support representatives will cheerfully refund your purchase in a prompt and courteous manner.
Before You Request a Refund
If you’re having difficulty with any of our solutions, then let us know, and we’ll help you figure it out, take advantage of our friendly, expert technical support team!
Request a Refund
To request a refund, simply contact us with your username and password within thirty (30) days of your subscription purchase. Please include your username (sent to you via email after registration) and optionally tell us why you’re requesting a refund – we take customer feedback very seriously and use it to constantly improve our solutions.
We’re Committed to Our Refund Policy
We understand that even after trying our online demo or using one of our solutions for a few weeks that it might not be the right choice for you or your clients. Hey, we use software as much as you do and believe that you shouldn’t be stuck with a product that doesn’t fit your needs.
If you ever do need a refund on anything you purchase from us (our current refund rate is less than 1%), you’ll be glad to know that the process is easy. Once you contact us to let us know that you need a refund, we simply click one button in our order system and the refund is processed immediately through Visa and MasterCard. 99% of the time this doesn’t take any longer than a few hours from when you’ve contacted us. You should then see the credit back on your card with 3 to 5 business days. If you don’t, then please let us know.
Remember, if you have any questions before you purchase, please feel free to give us a call or send us an email from our contact page. We’ve built our company on providing our customers with the best products and the best support that we can, and we’d love to show you that we’re 100% committed to our customers.
The BeyondMobile Team
888-722-2360 | Support@BeyondMobile.co